FAQ
Frequently asked questions
The details guests ask us most often before they arrive.
What kind of breakfast is served?+
Breakfast options include continental, American, Asian, vegetarian and buffet, all halal, plus breakfast to go if you leave early.
Does the hotel have a swimming pool?+
Yes. The outdoor pool is on the rooftop, open all year, free for guests of all ages, with loungers, umbrellas and pool towels.
What types of room can I book?+
Deluxe King, Deluxe Twin and Deluxe Double rooms of about 25 m², plus 50 m² Family Rooms and Executive Suites.
What are the check-in and check-out times?+
Check-in is from 2:00 PM to 12:00 AM and check-out is from 12:00 PM to 12:30 PM. Early check-in can often be arranged with the front desk.
Is there a restaurant on site?+
Yes, one restaurant serving halal cuisine, along with a coffee house and 24-hour room service.
Is there a spa or fitness centre?+
Guests can use the sauna, steam room, hot tub and fitness centre alongside the rooftop pool.
Is parking available?+
Yes. Free private covered parking is available on site across several levels; a reservation is needed.
Is there an airport shuttle?+
An airport shuttle can be arranged through the front desk for an additional charge. Dubai International Airport is about 5 km away.
What is the Wi-Fi policy?+
High-speed Wi-Fi is available in all rooms and public areas free of charge.
What documents do I need at check-in?+
Guests present an original passport, UAE Emirates ID or GCC ID when checking in.
Can children stay free?+
Children from 0 to 11 years stay free when sharing existing bedding with parents. Cots are free subject to availability, and an extra bed is AED 150 per night on request.
Are pets allowed?+
Pets are not allowed, and the property does not host parties or events.